An aircraft's quality cannot be assured unless its maintenance and operating history is well documented, and Word Star believes its records management team is the best in the business. The company will not purchase or lease any aircraft without proper documentation of all changes since the aircraft's initial construction. World Star's records team documents all maintenance service operations, parts replacements and upgrades, inspections and certifications. The team also keeps track of aircraft maintenance events, engine condition, the quality and use of cabin facilities in passenger aircraft and cargo loading systems in freighters.